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Resolved -
On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.
May 8, 22:59 UTC
Monitoring -
Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.
We apologise for the disruption and thank you for your patience.
May 8, 11:12 UTC
Resolved -
On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.
May 8, 19:45 UTC
Resolved -
The issue impacting migration services has been resolved and migrations are processing normally. If you continue to experience any issues, please contact Atlassian Support.
May 8, 10:24 UTC
Monitoring -
We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.
May 8, 08:03 UTC
Resolved -
This incident has been resolved.
May 8, 10:21 UTC
Monitoring -
The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.
May 8, 05:53 UTC